Who’s doing ITIL
Knowing who has an ITIL program can be really helpful in your own effort. In building a case for Service Management, it’s often good to be able to cite examples of other, especially similar, organizations who are “doing ITIL”.
Not finding a comprehensive list, I created this listing. I hope you find it useful.
How this list is maintained
To be on the list, organizations will be validated by at least one of:
- Direct reference in published credible source (trade journals, etc)
- Direct reference on organization’s public presence (website, printed materials)
- Email to greg.sanker@itsmtransition.com from organization’s domain
References will be made to the source material where available. Although every effort is made to verify the validity of claims, this listing in no way constitutes an endorsement or validation of ITIL implementation. This is simply a aggregation of publicly available reference to ITIL involvement.
US Federal Government:
US State and Local Government:
- State of Alaska
- State of California
- State of Florida
- State of Georgia
- State of Illinois
- State of New Mexico
- State of New York
- State of North Carolina
- State of Pennsylvania
- State of Washington
College and University
- Ohio State University
- Oregon State University
- University of Wisconsin – Madison
- University of Wisconsin – Milwaukee
- Yale University
Non-US Government:
US-Based Companies:
- Aetna Life Insurance
- Avaya
- AXA Insurance Group
- Bank of America
- Bank of New York
- Barclays Bank
- Bass Breweries
- BHP Billiton
- BMC Remedy
- Boeing
- BP
- Capital One
- Caterpillar
- Checkfree
- Citi,
- Disney
- Eli Lily
- GE Capital
- Great West Life
- Hewlett-Packard
- Honda
- IBM
- JPMorgan Chase
- MeadWestvaco
- Microsoft
- Nationwide Insurance
- PEMCO
- Pershing
- Pfizer
- Procter & Gamble
- Raymond James Financial Inc.
- Sallie Mae
- Shell Oil
- Sony
- Staples
- Target
- Toyota
- UnitedHealth Group
- Visa
- Wal-Mart
- Zurich Life
Non-US Businesses:
- Australia Post
- Bank of Canada
- Bank of Montreal (Cebra, Harris Bank)
- British Airways
- British Telecom
- CERN
- ioko (York, U.K)
- Müller Dairy
- Telkomsel
- PT Telekomunikasi Selular (Telkomsel)
Links:
http://www.maine.gov/tools/whatsnew/index.php?topic=oit_news&id=87848&v=article
http://www.computerweekly.com/feature/Hot-skills-the-IT-Infrastructure-Library
http://voices.yahoo.com/3-reasons-organizations-adopt-itil-best-practices-10992622.html
http://www.best-management-practice.com/