Forgone IT maintenance comes at a cost. For most companies, it’s a never ending battle. Here’s five tips for getting out of technical debt.
Technical Debt: The real cost of deferred maintenance
Who’s doing ITIL?
Ever wondered who’s ‘doing ITIL’? Who has a successful ITSM program leveraging the ITIL framework guidance? ITIL in the real world A while back I started a list of “who’s doing ITIL“. My intent was to create a resource that could be used by ITSM practitioners to help in their case for ITIL. Sometimes skeptical …